your privacy matters to us

This privacy policy sets out how we us and protect any information that you give to us, when you use our restaurant, website, or other services offered by Izakaya Supa Banana.

We here at Izakaya Supa Banana is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

– contact information including email address
– other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs, to continually improve the service we offer and, in particular, for the following reasons:

– for internal recordkeeping, including processing table and event reservations
– to send promotional emails about new products, events special offers or other information which we think you may find interesting using the email address you have provided or to notify you about changes or updates to any of our services
– to process orders for collection and/or delivery where we provide takeaway services
– to respond to any correspondence from you, to investigate complaints, queries, safety or security incidents to ensure we provide the best customer service and for any training purposes
– to provide essential detection and prevention of fraud, theft and other criminal activities and to comply with our legal, regulatory and compliance obligations

The law allows us to collect and use the information set out above for a number of reasons, including:

– with your consent
– to perform our contracts with you

Legal compliance

Sometimes we don’t have a choice, we are legally obliged to collect and share information, for example in relation to fraud or criminal activity.

legitimate interest – where we need to use your data as part of the running of our business to provide our excellent services and we will do this in a way that does not materially impact any of your rights, freedoms or interests.

We won’t keep your personal information for longer than is necessary for legitimate business purposes or than is required by law. When required to do so we will always ensure the data retained and, where applicable, shared, is always proportionate and limited to what is necessary.

It’s easy to opt-out

With each marketing communication you receive from Individual Restaurants, you will be given the opportunity to opt-out of receiving future communications. But you can choose to opt-out at any time, that’s easy too. Simply contact us and we’ll take care of the rest. Just be aware that it may take up to 3 days for all of our systems to be updated.

We simply do not share your information with third parties.

If you have any questions please feel free to contact us at contact@supabanana.com

Thank you